Join our team.

Store Manager

Role overview

Eleanor & Hobbs is seeking an experienced Store Manager to lead our team, grow sales, and deliver the personal styling experience our clients love. This is a hands-on role for someone who enjoys being on the sales floor, develops others through training and coaching, and takes ownership of the store’s daily performance and presentation.

Working closely with the owner, the Store Manager will be responsible for achieving monthly sales plans, maintaining a beautifully merchandised store, and ensuring every team member has the knowledge and confidence to succeed.

Key responsibilities

• —Lead the team: Set clear expectations, delegate daily responsibilities, and create a positive, professional environment built on teamwork and accountability.
• —Achieve sales plans: Take responsibility for meeting monthly and annual store sales goals. Communicate targets, monitor progress, and coach the team on actions that improve results.
• —Train and develop staff: Lead onboarding and ongoing training in styling, selling techniques, client outreach, product knowledge, and store procedures. Provide regular feedback and follow through on performance expectations.
• —Oversee daily operations: Ensure staff are trained and consistently follow opening and closing procedures, POS processes, cash handling, returns, and store policies.
• —Direct visual merchandising: Keep the store fresh, cohesive, and inviting through regular updates to windows, mannequins, racks, and tables. Merchandise complete looks and highlight new arrivals.
• —Teach presentation standards: Train staff on proper hanging, sizing, folding, replenishment, and display maintenance so the store remains polished throughout the day.
• —Build client relationships: Lead by example through personal styling, thoughtful follow-up, and consistent outreach. Help the team develop loyal clientele and encourage repeat visits.
• —Maintain product knowledge: Develop a thorough understanding of our designers, collections, fit, and fabrication, and provide regular product training for the team.
• —Support e-commerce operations: Ensure accurate Shopify order fulfillment and shipping, with staff trained to follow established procedures.
• —Manage scheduling: Create staff schedules that support sales needs, events, and daily operations while maintaining appropriate coverage.
• —Resolve customer concerns: Handle questions and complaints with sound judgment, professionalism, and care.
• —Partner with the owner: Share sales results, client feedback, product opportunities, and staffing needs, and support store events and promotions.

Qualifications

• —Fashion Retail Management Experience: A minimum of three years of fashion retail management experience is required.
• —Proven Leadership: Experience leading, training, and motivating a sales team, with the ability to give clear direction and constructive feedback.
• —Sales Results: A demonstrated record of achieving sales goals and building strong client relationships.
• —Styling & Merchandising Skills: A strong sense of personal style, an understanding of contemporary fashion, and experience creating effective merchandise displays.
• —Operational Knowledge: Confidence with POS systems, inventory management, and daily retail procedures. Heartland Retail and Shopify experience preferred.
• —Organization & Initiative: Strong attention to detail, reliable follow-through, and the ability to prioritize and solve problems independently.
• —Communication & Teamwork: A warm, professional approach with clients and colleagues, and a commitment to a supportive team culture.
• —Flexible Availability: Availability for a full-time schedule, including Saturdays and occasional evening events.

Email Tracy with your résumé and a brief introduction. Apply — email Tracy →

Office Associate

Role overview

Eleanor & Hobbs is seeking an organized, detail-oriented Office Associate to support inventory and daily store operations. Working closely with the owner and store team, this person will help receive merchandise, prepare new arrivals for the sales floor, and set up products in Shopify.

The ideal candidate enjoys working through a task list, manages time effectively, and takes pride in keeping merchandise and information accurate and organized.

Key responsibilities

• —Receive Merchandise: Unpack deliveries, check merchandise against purchase orders, and identify missing, damaged, or incorrect items.
• —Prepare New Arrivals: Tag, steam, hang, and organize merchandise so it is ready for the sales floor.
• —Set Up Shopify Products: Enter and maintain accurate product descriptions, images, pricing, sizes, and inventory information.
• —Support Inventory Management: Assist with inventory counts, transfers, adjustments, and resolving discrepancies.
• —Process Markdowns: Apply approved price changes accurately in store systems, online, and on merchandise tags.
• —Maintain Organization: Keep receiving areas, back stock, and inventory records orderly and accessible.
• —Manage Daily Tasks: Prioritize assignments, meet deadlines, and communicate progress or issues to the team.
• —Solve Problems: Investigate discrepancies, troubleshoot routine issues, and follow through to resolution.

Qualifications

• —Organization & Attention to Detail: Able to maintain accurate records and manage merchandise carefully.
• —Time Management: Comfortable balancing multiple assignments and completing tasks efficiently.
• —Task Ownership: Reliable, self-motivated, and able to work independently with consistent follow-through.
• —Problem Solving: Resourceful and comfortable asking questions, identifying issues, and finding solutions.
• —Computer Skills: Confident learning retail software and entering information accurately. Shopify and Heartland Retail experience preferred.
• —Teamwork & Communication: Communicates clearly and works collaboratively with the store team.
• —Relevant Experience: Retail operations, receiving, inventory, or administrative experience preferred.

Email Tracy with your résumé and a brief introduction. Apply — email Tracy →

Sales Associate / Stylist

Role overview

As a Stylist at Eleanor and Hobbs, you will work closely with clients to help them make the best style choices for their lifestyle and wardrobe. This role requires a self-motivated sales professional who excels at developing new client leads, building a personal client base, and nurturing relationships with repeat customers.

Key responsibilities

• —Achieve monthly sales goals and contribute to store success.
• —Maintain an in-depth knowledge of all products and designers through independent research.
• —Stay updated on seasonal fashion trends and understand the fit and fabrication of all products.
• —Work independently and effectively in both busy and quieter retail environments.
• —Perform all POS duties proficiently.
• —Keep the store organized with routine tidying, and ensure merchandise is displayed immaculately.
• —Complete opening and closing duties as outlined in store policies.
• —Utilize open communication with all colleagues, and encourage constant team spirit. Keep the “drama” at the doorstep — we are all here to support each other!

Qualifications

• —Fashion Savvy: Demonstrate a keen sense of style and an understanding of current fashion trends.
• —Comfortable in Front of the Camera: Be confident and at ease while on camera.
• —Client Outreach: Skilled in reaching out to clients and building and maintaining a loyal clientele.
• —Flexible Hours: Availability to work a flexible schedule, including some weekends.
• —Team Player: Collaborate effectively and thrive in a team-oriented environment.

Tell us about your styling and/or retail experience. Apply — email Tracy →